General Terms & Conditions

• Room can accommodate for maximum four (04) adults and one (01) child aged below 12 years old
• Some Room Promotions or Packages have an individual Terms & Conditions and Policy

Child Policy

• Maximum one (1) child aged below twelve (12) years old allowed sharing the room with adults by using existing bed
• Child aged below six (6) years old enjoy complimentary breakfast
• Child aged between six to eleven (6 – 11) years old enjoy breakfast and other services at 50% of adult’s selling price
• Child’s Extra Bed at US$ 50 nett per extra bed/night inclusive of breakfast

Additional Adult Policy

• Additional adult at US$ 50 nett per extra bed/night inclusive of breakfast

Cancellation, No Show, & Shorten Stay Policy

• A free Cancellation should be notified forty eight (48) hours prior to arrival date; otherwise, first room night penalty will be levied to any late cancellation.
• Guest did not show up on arrival date will be treated as No Show and first room night charge will be incurred for this penalty.
• If the Guest’s stay terminated (shorten stay or early departure) within twenty four (24) hour to his/her new departure date, one night penalty charged on his/her new departure date and the stayed night(s) remained charged as per daily rate stipulated in confirmed reservation.